Refund Policy
Last updated: October 28, 2026
If the photo doesn't feel right, you shouldn't have to pay for it. You have 7 days to ask for your money back, and you don't need to give a reason.
How to ask for a refund
- Email support@allofusphoto.com within 7 days of your payment.
- Send it from the email address you used at checkout, or include your album link, so we can find your order.
- That's it. You don't have to explain why.
We refund the full amount you paid, back to the original payment method. We'll get back to you as soon as we can. Once the refund is sent, how quickly the money shows up depends on your bank or card.
What happens to your album
When we refund an order, we delete the album and the photos in it, and its link stops working. If you want to keep anything, download it before you write to us. If you only want the photos deleted and no refund, you can press "Delete my photos" on your album page at any time.
After 7 days
Refunds are for requests made within 7 days. If something went wrong after that, for example your album never arrived or the photos won't download, write to us anyway and we'll see what we can do.
Free previews
Previews are free, so there is nothing to refund. We only charge you when you choose to keep a photo.
Questions
Write to support@allofusphoto.com.